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How Homestead Implements Changed the Customer Experience

Posted by Spencer Santilli on Jun 9th 2022

How Homestead Implements Changed the Customer Experience


When Lee sat down and decided to pursue manufacturing high-quality American implements, it went further than just providing a high-quality product. We were motivated to revolutionize and simplify the attachment buying experience, making the entire process faster, easier, and more accessible. As we quickly approach our second business anniversary, we are comfortable saying that we’ve made that vision a reality and delivered thousands of attachments to satisfied homesteaders throughout North America!



Lead Times

Lead times can sink or swim any manufacturing business. Opening our online “doors” in 2020 was undoubtedly a challenge, and the supply chain crisis that followed significantly impacted our lead times. Although we recently adjusted our lead times to between eight and ten weeks, we are still confident that we lead the industry in turnaround time from placing your order to leaving our facility. Our entire team is focused on improving upon lead times and exploring all possibilities to do so. We are researching new equipment, different materials, and improving designs, aiming to deliver the same rugged, durable, American-made attachment faster than any other company.



American-Made

Our parent company, Jamestown Advanced Products, has been manufacturing commercial-grade sheet metal site furnishings for the outdoor recreational community since 1987. Our facility, located in Western New York, has housed manufacturing companies for decades and even once engineered and manufactured airplanes to support the war effort in the 1940s. The Jamestown region has a long history of manufacturing prowess. We continue that tradition today by employing over 150 hard-working Americans to meet the incredible demand we’ve seen for all of our products.



Free Shipping

With lead times, free shipping is a significant concern for the online attachment purchasing process. Our goal was to make it as simple and painless as possible for the customer to pick a delivery method and take receipt of their attachment. Thanks to our extensive relationships with freight companies, we’ve offered free shipping to the Continental United States and Ontario, Canada, since our inception. In addition, our freight department will provide immediate quotes on shipments headed to Hawaii, Alaska, and the far reaches of other Canadian provinces.



Customer Service

All of our Sales Representatives are located right in our manufacturing facility. Everyone on the staff is well versed in our attachments, their specifications, applications, and compatibility with just about every major tractor brand. We can offer real-time updates on the status of your order, make instantaneous changes to your attachment, and help guide you through the delivery and initial setup of your implement. You can reach out to us during regular business hours of 8 AM to 5 PM EST. We offer live chat services on the website, email us at sales@homesteadimplements.com, respond to our email newsletters, or call us at 833-625-0635. Still not convinced? Head to our Facebook Owners Group and ask your question to a growing community of satisfied Homestead customers!



Military Discount & Affirm

Lee and our Sales Reps, Nathan and Chris, are all veterans of the United States Armed Forces. We are proud to offer a 10% Military Appreciation Discount to all active-duty or retired members of the United States Armed Forces. Using Verify Pass, we can instantly verify your military status and provide a code for you to use on your first attachment, your second, or your tenth! Honoring United States veterans is a crucial aspect of Homestead Implements, and we are proud to extend that to our partnership with the Farmer Veteran Coalition and their Fellowship Fund.


Another facet of Homestead Implements becoming an industry leader is offering immediate financing through Affirm. This e-commerce leader in purchase financing gives you the freedom to find the best payment method without losing your place in the queue. Select Affirm at checkout, input select information, and receive immediate approval and terms before finishing your purchase.